Real Relax Mini Split Air Conditioner & Heater, 12000 BTU, 115V

Real Relax Mini Split Air Conditioner & Heater is a ductless heating and cooling system listed with 12000 BTU cooling power, a 115-volt supply and app, remote and voice controls. Its stated 20 SEER2 efficiency and 750-square-foot coverage are manufacturer claims, so confirm sizing and electrical suitability for your space before purchase.

At a glance

Heating and cooling, plus a dehumidifying mode, are listed for this split-system unit.
Inverter operation and a claimed 20 SEER2 rating are specified. The listing also gives 9.5 HSPF2.
Control is listed through an app, remote or voice commands. The feature text names Alexa and Google Assistant compatibility.
Manufacturer claims up to 750 square feet of coverage. Actual suitability depends on the space and installation.

Price

$725.00Save 12%

Reference price: ~~$823.86~~

Price checked: Nov 12, 2026

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Pros and cons

Pros

One system is listed for heating, cooling and dehumidifying.
App, remote and voice control options give buyers multiple ways to adjust settings.
The listing identifies an indoor air handler, outdoor condenser and installation kit as included components.

Technical specifications

27 specifications

Identity
Brand	Real Relax
Model	Mini Split Air Conditioner & Heater
Model number	FTSKT12IEI1
Form factor	Mini-Split
Installation type	Split System
Application	Residential

Capacity and efficiency
Cooling power	12000 british thermal units
Capacity	1 tons
Listed floor area	750 square_feet
SEER	20
SEER2	20 SEER2
HSPF2	9.5 HSPF2
Annual energy consumption	600 KW

Power and controls
Voltage	115 volts
Wattage	3417 watts
Power configuration	Corded Electric
Control methods listed	App, Remote, Voice
Operating modes	Air Circulation、Cooling、Dehumidifying、Heating

Features and construction
Inverter	Has Inverter
Refrigerant	R454B
Filter type	Mesh Filter
Noise level	30 db
Colour	White
Dimensions	81.1D x 20.3W x 29.2H centimetres
Weight	8.62 kg

Warranty
Warranty type	Limited
Warranty description	5-year parts replacement warranty & 8-year compressor warranty

What to know before buying

The listing calls for keeping the unit upright for 24 hours after delivery and recommends installation by a licensed HVAC technician. It also says to install after both packages arrive.

Listing details to confirm

Listing details are inconsistent or unconfirmed: the title says 20 SEER2 while a separate field gives SEER 20, and dimensions appear as both 81.1D x 20.3W x 29.2H centimetres and 81.1 x 20.29 x 29.21 cm; 8.62 kg. Verify the applicable efficiency label and dimensions for the selected unit. The 750-square-foot coverage and 30 db figure are manufacturer claims, not independently established performance.

What’s in the box

Included

Indoor air handler
Outdoor condenser
Installation kit

Who is it for?

A good fit for

Buyers seeking a ductless system with both heating and cooling for a residential room or area.
Shoppers who want app, remote and voice-control options and can confirm that the listed electrical supply suits their installation.

Less suited to

Buyers who need confirmed cold-climate heating performance or independently verified room coverage, neither of which is established by the supplied listing details.

Real Relax Mini Split Air Conditioner & Heater, 12000 BTU, 115V · photo 2 — Additional product photo 2

Customer reviews on Amazon

4.4 / 5 · 8 ratings

5 stars79%79%
4 stars0%0%
3 stars0%0%
2 stars21%21%
1 star0%0%

Aggregate ratings lean positive overall, but a smaller group of low-star ratings makes the picture less uniform. With no customer-comment summary supplied, the ratings do not show what buyers liked or disliked. They cannot confirm the listed capacity, coverage or installation experience.

Frequently asked questions

Does this unit provide heating as well as air conditioning?

Yes. The listing describes heating and cooling and includes heating among its operating modes. It does not establish cold-weather performance limits.

What controls are listed?

App, remote and voice controls are listed. The feature description names Alexa and Google Assistant, but the supplied details do not specify connectivity requirements.

What is listed as included?

The manufacturer contents list names an indoor air handler, outdoor condenser and installation kit. The feature text also mentions a mounting kit, pre-charged refrigerant, a manual and assembly videos, so confirm the contents of the selected listing.

Is professional installation recommended?

Yes. The listing recommends installation by a licensed HVAC technician and says to keep the unit upright for 24 hours and wait until both packages are received.